It took Meg a long time, but she was pleased with the location of the subsidized apartment she found for her family. However, when her building failed a CHA inspection, her landlord retaliated against her with a wrongfully filed eviction.

Meg called CARPLS, Cook County’s legal aid hotline, to fight this. CARPLS operates a free telephone hotline where people talk directly to attorneys who offer legal advice and assistance, often solving problems in a single call.

CARPLS counseled Meg on how to represent herself in eviction court and the case was dismissed. Meg and her family moved to another apartment without losing their CHA benefits. The CARPLS attorney described Meg as “someone who never stopped fighting.” And with access to legal aid, Meg was able to fight and win justice for herself and her family.